Overall 1+ years of team handling experience. Knowledge and/or experience in Retirement Service. Especially knowledge in Distributions such as Hardship withdrawals, QDRO, RMD, In-service distributions, Death, loans or experience in processing 401K contribution, loan repayments etc.
Process Requirement
Valid Passport
Graduation
Flexibility in shifts
7 years overall exp and minimum 2 years of team managers exp(managing team managers)
Years of experience needed – 7 Years.
Skills/Domain required:
People and Client Management
SLA and Team Management
Positive communication and decision-making skills
MS Office and Reporting skills
Time management skill
Team-oriented and team player
Ability to motivate the team
Critical thinking skills as well as emotional intelligence
Ability to deal with disciplinary/conflicting situations
Ability to perform under pressure
Effective task management and organized
Industry certifications (ASPPA RPF) will be added advantage.
Process Requirement:
Valid Passport
Graduation
Shift – Night (Adaptable)
Team Handling Experience – Minimum of 2 years
Domain – Should have in-depth knowledge (Knowledge on Retirement services will be an added advantage)
📌 Assistant Manager Operation Complex Pune
🏢 Mphasis
📍 Pune
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