Job Title: Customer Service Executive – Ocean Export
Location: Belapur, Navi Mumbai
Experience: 1–3 Years
Job Responsibilities:
Handle end-to-end ocean export customer service operations.
Coordinate with customers, shipping lines and overseas agents.
Manage shipping instructions, shipping bills and export documentation.
Coordinate vessel bookings and shipment schedules.
Follow up on VGM, SI submission, draft BL and final BL.
Track shipments and provide regular updates to customers.
Resolve customer queries and ensure timely shipment execution.
Required Skills:
Minimum 1 year of experience in freight forwarding/logistics.
Basic knowledge of ocean export documentation and procedures.
Valuable communication and coordination skills.
Knowledge of MS Office.