12 Nov
|
NS Ventures
|
Sahibzada Ajit Singh Nagar
12 Nov
NS Ventures
Sahibzada Ajit Singh Nagar
About Company : Dazz Drones is the world's 1st Drone shoot booking app founded in Spain, with Global command centers and operations in 43+ Countries. Dazz Drones connects businesses to the skies through a network of over 1,000+ Certified Drone Pilots Worldwide. Every single day, we successfully complete 250+ Drone Shoots across the Globe, from Real Estate and Travel to Maritime, Events, Film, Vlogs and Enterprise.
About Role : We are looking for a confident and customer-focused Customer Service Executive to handle inbound and outbound customer queries for Dazz Drones. The role involves communicating with customers across global markets, explaining our services, resolving queries and ensuring a high-quality customer experience at all touchpoints.
Key Responsibilities :
Clearly explain Dazz Drones’ services and offerings to global customers
Address customer questions, concerns, and service-related issues professionally
Maintain accurate records of customer interactions and follow-ups
Coordinate with internal teams to resolve customer queries when required
Ensure timely responses and high customer satisfaction
Maintain brand tone and professionalism in all communications
Required Skills & Qualifications
Excellent English communication skills (verbal and written)
Ability to communicate confidently with international customers
Robust customer-handling and problem-solving abilities
Skilled phone etiquette and active listening skills
Basic computer knowledge and CRM familiarity (preferred)
Prior experience in telecalling or customer service is an advantage
Job Types : Full time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
Flexible schedule
Paid sick time
Paid time off
Education :
Bachelor's (required)
Experience :
Customer service: 1 year (required)
Language :
English (required)
Location :
Mohali, Punjab (required)
Work Location: In person
📌 Customer Service Executive Sahibzada Ajit Singh Nagar
🏢 NS Ventures
📍 Sahibzada Ajit Singh Nagar