Key Responsibilities
Make outbound calls to prospective customers from provided databases.
Explain company products and services to potential clients.
Understand customer requirements and recommend suitable solutions.
Follow up with interested prospects and maintain regular communication.
Handle customer queries professionally and efficiently.
Maintain accurate records of calls, leads, and customer interactions.
Achieve daily, weekly, and monthly calling and conversion targets.
Coordinate with internal teams for customer onboarding and support.
Requirements :
Graduate degree (B.Com, BBA, BA, or equivalent preferred).
Strong verbal communication and interpersonal skills.
Valuable listening and customer-handling abilities.
Ability to persuade and negotiate effectively.
Positive attitude and resilience in handling objections.
Basic computer knowledge and proficiency in MS Office.
Prior telecalling, sales, or customer service experience will be an advantage.
Desired Skills
Excellent Communication Skills
Active Listening
Customer Relationship Management
Time Management
Sales & Negotiation Skills
Lead Generation
Follow-up Management
Benefits :
Fixed Salary + Performance Incentives
Growth opportunities Opportunities
Supportive Work Environment
Career development and Training