Responsibilities
Handle inbound and outbound calls to customers.
Provide information about products and services.
Resolve customer issues and complaints in a timely manner.
Achieve sales targets through effective telemarketing.
Maintain accurate records of customer interactions and transactions.
Follow up with customers to ensure their needs are met.
Collaborate with the sales and customer service teams.
Qualifications
High school diploma or equivalent; a bachelor's degree is a plus.
Proven experience as a Telecaller, Telemarketer, or similar position.
Excellent communication and interpersonal skills.
Ability to handle rejection and stress in soliciting customers.
Proficiency in Microsoft Office and CRM software.
Solid customer-oriented attitude.
Skills
Effective communication
Customer service
Sales expertise
CRM software
Microsoft Office
Problem-solving
Time management
Pay: ₹10,000.00 - ₹20,000.00 per month
Perks :
Cell phone reimbursement
Health insurance
Life insurance