Customer Support Associate Claim & Billing Kengeri Satellite Town

Customer Support Associate Claim & Billing Kengeri Satellite Town

12 Nov
|
UNIPATH SOLUTIONS
|
Kengeri Satellite Town

12 Nov

UNIPATH SOLUTIONS

Kengeri Satellite Town

Job description: Please check the below job description.

Working: 5 Days a week Shift: UK Day Shift Timing: 12:30 PM to 9:30 PM | 1:30 PM to 10:30 PM Type of Process: UK Process Inbound Process: Non-Sales Profile

Job Location : Ahmedabad (Shivranjani Cross Road)

Role : Assisting UK based B2B Clients

Solve their Queries and problems over the phone/Mail

The position would be responsible for,
Process expense claims and reimbursement requests accurately within defined TAT
Review, validate, and process billing and invoice data as per client guidelines
Manage subcontractor/vendor billing, including invoice verification and discrepancy resolution
Perform claims adjudication, checking policy compliance, supporting documents, and approval criteria




Identify and resolve billing errors, short payments and disputes in a timely manner
Coordinate with internal teams, vendors, and clients to resolve claim or billing-related issues
Meet productivity, quality and customer satisfaction metrics consistently
Prepare basic reports and trackers related to claims, billing and resolution status

Job Types : Full time, Permanent

Pay: ₹400,000.00 - ₹550,000.00 per year

Advantages :
Health insurance
Provident Fund

Work Location: In person

📌 Customer Support Associate Claim & Billing Kengeri Satellite Town
🏢 UNIPATH SOLUTIONS
📍 Kengeri Satellite Town

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