Customer Support executive Job Description
Live Chat (Text and voice(future) ) with customer to provide information to customer on queries raised.
Ability to test the software product to reproduce issues reported by Customer and act accordingly.
Troubleshooting using documented SOPs/Knowledge Base.
Prepare Task report and Hand over to next working employee once the working Shift is done
Should have Very valuable written and spoken english
Basic computer science knowledge is required(not programming)
Excellent Analytical and logical skills is required
Employees working in night will be provided basic food (snacks, tea/cofee/milk)
BBA, BA English, BA visual communication degree holders who passed out in 2026 and 2025 will. be preferred
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks :
Health insurance
Work Location: In person
📌 Customer Support Executive Cse Salem (India)
🏢 Yelagiri Infotech
📍 India
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