Address customer queries and provide accurate information about products and services.
Coordinate with designers, production teams, and vendors to ensure order accuracy.
Assist customers through the ordering process from product selection to payment and delivery
Follow up on pending orders and proactively update customers before they have to ask
Maintain accurate records of customer interactions and order updatesIdentify recurring issues and flag them to the relevant teams for resolution
Represent HUMD’s brand values in every single customer interactionKnow our products well enough to advise the team
Pay: ₹30,000.00 per month
Experience :
Customer support, Pre sales: 1 year (preferred)
Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka
📌 Customer Support Executive Bengaluru
🏢 Wezo
📍 Bengaluru
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