Working Days: 6 Days a Week (1 Rotational Off) Shift Timing: Rotational
Shifts | 10:00 AM - 7:00 PM
Job Summary
We are seeking motivated and customer-focused Pre Sales Associates. The role involves engaging with potential customers, understanding their needs, and providing accurate information about products and services to support the sales journey and drive conversions.
Key Responsibilities
1.Handle inbound and outbound customer interactions via voice and/or non-voice channels.
Engage with prospective customers and identify their requirements.
Provide product and service information clearly and accurately.
Assist customers in making informed purchase decisions.
Follow up with interested leads to drive conversions.
6.Maintain proper documentation of customer interactions and follow established processes.
Eligibility Criteria
Minimum qualification: 12th Pass.
At least 6 months of relevant experience in pre-sales, sales, or customer service.
3.Good communication skills in English and Hindi (verbal and written).
Ability to work in rotational shifts and a rapid-paced workplace.
Immediate joiners preferred. Compensation & Perks