A Customer Service Executive,, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of valuable communication skills.

Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take scheduled feedbacks & engage the clients.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures,



guidelines and policies
Take the extra mile to engage customers

Requirements and skills
Proven customer support experience or experience as a Client Service Executive
Track record of over-achieving quota
Robust phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma or any Bachelors Degree
Multilinguistic

Pay: ₹20,000.00 - ₹28,000.00 per month

Advantages :
Health insurance
Provident Fund

Education :
Bachelor's (preferred)

Experience :
total work: 2 years (required)
Customer service: 2 years (preferred)

Language :
English, Hindi,Kannada (required)

Work Location: In person

📌 Customer Supportive Executive Vijayanagar (India)
🏢 Health Heal
📍 India