Hiring: Spa Guest Relations Executive (GRE)

Location : Bangalore Industry : Luxury Spa & Wellness

Job Summary

Key Responsibilities
Welcome and greet guests with a warm and skilled attitude.
Manage guest appointments, bookings, check-ins, and check-outs.
Explain spa treatments, services, packages, and offers to guests.
Handle guest queries, feedback, and complaints professionally.
Coordinate with therapists and the spa operations team.
Maintain accurate records of bookings and daily transactions.
Promote spa services and achieve upselling and sales targets.
Ensure the reception and guest areas are clean and presentable.
Maintain skilled grooming and hygiene standards.
Ensure excellent guest service and a memorable spa experience.




Follow company SOPs and operational standards.
Excellent communication and interpersonal skills.
Pleasant personality with a customer-service mindset.
Good English communication skills.
Solid grooming and presentation standards.
Basic computer knowledge.
Sales and upselling skills will be an advantage.
Experience in Spa, Salon, Hotel, Hospitality, Retail, or Customer Service is preferred.
Freshers with excellent communication skills may also apply.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Spa Guest Realtion Executive Bengaluru (India)
🏢 Ode Wellness
📍 India