Key Responsibilities of a CRM Assistant:
Customer Data Management
Enter and update customer information in the CRM system.
Clean and validate data regularly.
Analyze customer data for trends and insights.
Customer Support
Handle customer inquiries and issues.
Resolve problems in coordination with other departments.
Collect and record customer feedback.
CRM System Administration
Maintain and update the CRM software.
Provide user support and training.
Generate reports on customer interactions and sales activities.
Sales and Marketing Support
Assist in planning and executing marketing campaigns.
Track and manage sales leads.
Help segment the customer base for targeted marketing.
Relationship Building
Engage with customers to build long-term relationships.
Personalize interactions using CRM data.
Assist in organizing customer events and webinars.
Performance Monitoring
Track KPIs related to customer satisfaction and sales.




Assist in setting and monitoring goals for CRM efforts.
Collaboration
Coordinate with sales, marketing, and customer service teams.
Share customer insights with relevant departments.

Skills and Tools:
Skills : Communication, organization, data analysis, customer-centric approach.
Tools : CRM software (e.g., Salesforce, HubSpot), communication tools, reporting tools.

A CRM Assistant helps maintain positive customer relationships, streamline processes, and enhance customer satisfaction.

Pay: ₹14,000.00 - ₹17,000.00 per month

Perks :
Health insurance
Provident Fund

Compensation Package:
Performance bonus
Yearly bonus

Education :
Bachelor's (preferred)

Experience :
total work: 2 years (preferred)

Work Location: In person

📌 Crm Executive Jalandhar (India)
🏢 AIM TECH
📍 India