PEXA Car Care is looking for a confident, mature, and resilient Franchise Coordinator Assistant to handle existing franchisee queries, complaints, and operational escalations .

It is a problem-solving and relationship-management role that requires solid communication skills and the ability to handle demanding and difficult franchise partners professionally .

Key Responsibilities
Serve as the primary contact for existing PEXA Car Care franchise partners
Handle franchisee queries, complaints, and escalations .
Manage high-pressure conversations with dissatisfied or demanding franchisees.
Coordinate with internal teams (Operations, HR, Finance, Marketing) to resolve issues
Follow up on open issues and ensure timely closure :




Escalate critical matters to management with factual analysis and recommendations

Required Skills & Competencies
Excellent communication skills in English, Malayalam and Hindi :
Proven ability to handle hard customers and conflict situations :
Robust problem-solving and negotiation skills

High emotional intelligence, patience, and resilience

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages :
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Franchise Coordinator Kazhakkoottam (India)
🏢 Pexa Car Care
📍 India