Job Title: Service Associate - PVR Cinemas
Role Overview

A Service Associate at PVR Cinemas is responsible for delivering excellent customer service to guests, ensuring a smooth and enjoyable movie-going experience. The role involves handling ticketing, food & beverage service, and maintaining cleanliness and safety standards.
Key Responsibilities Customer Service
Greet and assist guests in a friendly and skilled manner
Help customers with ticket bookings, seat selection, and showtime queries
Resolve customer complaints quickly and politely
Food & Beverage Operations
Prepare and serve food items like popcorn, beverages, and snacks
Handle billing and cash/card transactions accurately
Maintain hygiene and cleanliness at concession counters
Theatre Operations
Guide guests to their seats and assist during entry/exit
Ensure cinema halls are clean before and after shows




Monitor audience behavior and report any issues
Skills & Requirements
Good communication and interpersonal skills
Customer-focused attitude
Basic knowledge of cash handling and billing
Ability to work in shifts, weekends, and holidays
Team player with a positive attitude
Eligibility
Minimum: 10th / 12th pass
Prior experience in hospitality or retail is a plus (not mandatory)
Working Conditions
Rotational shifts (including late evenings, weekends, holidays)
Fast-paced setting

*Career Growth
Opportunities to grow into roles like Team Leader, Supervisor, or Duty Manager within PVR Cinemas

Job Types : Full time, Fresher

Pay: From ₹11,000.00 per month

Benefits :
Health insurance
Provident Fund

Work Location: In person

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