Company Description Bhanzu is reimagining how children learn math by combining deep pedagogy with modern technology to help students think sharper, move faster, and grow more confident. Founded by Neelakantha Bhanu, the World's Fastest Human Calculator, Bhanzu currently serves 70,000+ students across 20+ countries, including the US, UK, Canada, Australia, New Zealand, and the Middle East. With a global classroom rating of 4.93/5, the team of educators, engineers, designers, and creators is reshaping how the world learns. Bhanzu's mission is to make world-class math education universally accessible while building learner confidence and curiosity. The company is headquartered in Bengaluru and is on a path to impact 1 million learners globally.
Role Description The BDA–Renewals role is a full-time remote position focused on driving subscription renewals and long-term engagement among Bhanzu's learners and their families. Day-to-day responsibilities include proactively reaching out to existing customers, understanding their needs and learning outcomes, and presenting suitable renewal options and upgrades. The role involves tracking renewal pipelines, analyzing customer usage and feedback, and collaborating with academic and support teams to address concerns before they affect retention. The BDA–Renewals professional will maintain accurate records in CRM tools,



prepare regular reports on renewal performance, and suggest process improvements to enhance customer satisfaction and lifetime value. This role requires consistent communication through calls, emails, and online meetings, with a strong focus on building trust and delivering a positive, learner-centric experience.
Qualifications

- Customer Retention and Renewals skills to manage renewal pipelines, reduce churn, and increase subscription longevity.
- Customer Satisfaction capabilities to understand learner and parent needs, resolve concerns, and maintain high service standards.
- Analytical Skills to interpret data on usage, feedback, and renewal trends, and to support data-driven decisions.
- Solid Communication skills for clear, empathetic interaction via calls, emails, and virtual meetings.
- Experience in inside sales, account management, or education technology sales is beneficial.
- Comfort using CRM and productivity tools, with the ability to document interactions and follow structured processes.
- Ability to work independently in a remote environment, manage time effectively, and meet renewal and revenue targets.
- Bachelor's degree in any discipline or equivalent practical experience in sales, customer success, or business development.

📌 BDA-Renewals (India)
🏢 Bhanzu
📍 India