Job Summary

We are looking for a responsible, proactive, and patient-focused Floor Coordinator to manage daily hospital floor operations, ensure patient satisfaction, coordinate between departments, and maintain smooth admission and discharge processes.

Key Responsibilities

1. Floor Management: Conduct regular rounds of assigned floors and ensure smooth day-to-day operations.

2. Patient Coordination: Meet and greet patients, check patient availability, and assist patients and attendants with their queries.

3. Patient Feedback: Collect patient feedback, especially from cash patients, and address complaints or escalate issues to the concerned department.

4. Consent Forms: Ensure all required consent forms are available, properly filled, and signed by the patient attendant and concerned doctor.

5. Staff Coordination: Monitor staff availability, attendance, grooming, and discipline on the assigned floor.

6. Patient Care Coordination: Coordinate with nursing staff, doctors, housekeeping, and other departments to ensure timely patient services.

7. Documentation: Maintain proper records of patient feedback,



complaints, floor rounds, and other assigned activities.

8. Issue Resolution: Identify floor-related problems and take necessary action or report them to the Operations Manager.

9. Cleanliness & Maintenance: Ensure proper cleanliness, hygiene, and maintenance of the assigned floor.

10. Reporting: Submit daily floor activity reports and update management regarding important issues.

Required Skills

- Valuable communication and interpersonal skills.

- Patient handling and problem-solving abilities.

- Basic computer knowledge.

- Team coordination and management skills.

- Responsible, disciplined, and patient-friendly attitude.

Key Objective: To ensure smooth floor operations, better patient satisfaction, proper staff coordination, and quality hospital services.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Floor Coordinator (Darbhanga)
🏢 Swami Vivekanand Superspecility Cancer Hospital
📍 Darbhanga