Cold Stone Creamery was founded in 1988 by Donald and Susan Sutherland in Tempe, Arizona, USA. The brand later moved its headquarters to Scottsdale, Arizona and operates through a franchise model in many countries around the world, including India.

The company is famous for serving premium ice cream made fresh in the store, typically containing around 12–14% butterfat, giving it a rich and creamy texture. Customers can choose their favorite ice-cream flavor and add mix-ins such as chocolates, candies, nuts, fruits, brownies, and syrups. These ingredients are mixed together on a frozen granite “cold stone”, which is how the brand got its name.

Key Features

- Premium, freshly prepared ice cream
- Customizable creations with mix-ins
- Ice cream mixed on a frozen granite stone
- Live preparation experience by crew members
- Variety of desserts and beverages

Menu Offerings

Cold Stone Creamery offers a wide range of products, including:

- Ice Cream Creations
- Ice Cream Cakes
- Sundaes
- Milkshakes and Smoothies
- Frozen Yogurt and Sorbet
- Ice-cream cookie sandwiches and pies
- Blended coffee or iced coffee drinks

Brand Experience

Cold Stone Creamery focuses on creating a fun and interactive dessert experience. Crew members often prepare ice cream in front of customers, mix toppings theatrically, and sometimes sing songs, making the visit entertaining and memorable. The brand describes the experience as a “10-Minute Vacation,” where customers enjoy a quick break with a sweet treat.

Job Responsibilities

- Welcome every customer with a friendly greeting.
- Explain menu items and help customers choose flavors, mix-ins, or cakes.




- Provide quick and professional service to customers.
- Ensure customers enjoy the Cold Stone experience during ice-cream preparation.
- Handle customer feedback or complaints politely and professionally.
- Prepare ice-cream creations by mixing ice cream and toppings on the frozen granite stone.
- Follow standard recipes and proper portion control.
- Maintain quality and presentation of all desserts.
- Prepare products like ice-cream creations, sundaes, waffles, cakes, and cold coffee beverages.
- Maintain personal hygiene at all times.
- Follow food safety and cleanliness procedures.
- Keep workstations, utensils, and equipment clean and sanitized.
- Store ingredients properly according to company standards.
- Assist in opening and closing store operations.
- Ensure display freezer and topping stations are properly arranged.
- Monitor stock levels of ice cream, toppings, and packaging materials.
- Inform the manager about low stock or shortages.
- Suggest additional items such as toppings, waffles, cakes, or beverages.
- Promote current products, seasonal items, and ongoing offers.
- Encourage combo purchases and increase order value.
- Work closely with team members and managers.
- Support the team during busy hours or peak time.
- Maintain a positive, energetic, and friendly store environment.
- Attend training sessions and product knowledge programs.
- Follow company standards and operational SOPs.
- Continuously improve product preparation and customer service skills.

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Crew Member (Bengaluru)
🏢 Cold Stone Creamery
📍 Bengaluru