POSITION: MERCHANDISER – CUSTOMER COMMUNICATION TEAM

Job Summary

We are seeking a dynamic, dedicated, and customer-focused Merchandiser to join our Customer Communication Team. The candidate will act as a key link between international customers and internal departments, ensuring smooth communication, efficient order management, product development, production coordination, and on-time shipment.

1. ROLES & RESPONSIBILITIES

Customer Communication & Coordination

- Communicate professionally with international customers through emails, telephone calls, and online meetings.
- Understand customer requirements, specifications, and expectations.
- Handle customer enquiries, order confirmations, and follow-up communications.
- Maintain strong and qualified relationships with overseas buyers.

5.Ensure timely shipment and delivery as per customer deadlines.
6.. Maintain customer records and merchandising documentation.

2. REQUIRED SKILLS & COMPETENCIES

- Excellent English communication skills (written and spoken).
- Strong international customer communication skills.
- Professional email drafting and business correspondence.
- Understanding of leather products and manufacturing processes.
- Good knowledge of MS Office, especially Excel and Word.




- Ability to prepare reports and maintain documentation.
- Ability to manage multiple orders and meet deadlines.
- Customer-oriented attitude and skilled behaviour.

3. EDUCATIONAL QUALIFICATION

- Bachelor's Degree in BCA,MBA,BSC IT,Or any eligible degree.
- Diploma / Degree in Fashion Technology, Leather Technology, or Merchandising will be an added advantage.

4. EXPERIENCE

- 1–3 years of experience in Merchandising, Customer Communication, or Export Documentation preferred.
- Experience in leather goods,leather product manufacturing will be an added advantage.

6. JOB INFORMATION

Job Title: Merchandiser – Customer Communication Team
Department: Merchandising
Industry: Leather Manufacturing & Export
Job Location: [Ranipet]
Employment Type: Full-Time
Salary: As per industry standards / Based on experience.

HOW TO APPLY-

Interested candidates are requested to send their updated resume to:

Email: [[email protected]]
Contact: [Mrs.Manjula-Mob no-(phone hidden)]

BUILD YOUR CAREER WITH US!

Join our team and become part of a growing international leather manufacturing and export business.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 MERCHANDISER – CUSTOMER COMMUNICATION TEAM (India)
🏢 PRARA LEATHERS
📍 India