13 Nov
|
Ghrig People Solutions
|
Noida
13 Nov
Ghrig People Solutions
Noida
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team and ensure smooth execution of sales operations.
The ideal candidate will act as a bridge between the sales team, customers, and internal departments, handling administrative tasks, order processing, and client communications to drive sales efficiency.
Required Tasks and Responsibilities:
- Coordinate and support the daily activities of the sales team, including scheduling meetings, calls, and product demonstrations.
- Process sales orders accurately, enter data into CRM systems, and track order fulfillment through to delivery.
- Prepare sales quotations, proposals, and contracts in line with company pricing policies.
- Respond to customer inquiries promptly and professionally, resolving issues or escalating as necessary.
- Liaise with logistics, warehouse, finance, and marketing departments to ensure timely order delivery and accurate invoicing.
- Monitor inventory levels and communicate stock availability to the sales team and customers.
- Maintain and update customer databases and CRM records with accurate contact and account information.
- Generate regular sales reports, forecasts, and pipeline analyses for management review.
- Assist in preparing sales presentations, marketing materials, and tender documents.
- Track sales team performance against targets and flag discrepancies or delays.
- Support the onboarding of current sales staff and share product/process knowledge as needed.
- Coordinate participation in trade shows, exhibitions, and promotional events.
- Handle customer complaints and facilitate returns, exchanges, or refunds per company policy.
- Identify process improvements to enhance sales operational efficiency.
- Ensure compliance with company policies, contracts, and industry regulations in all sales documentation.
Qualifications: Bachelor's degree in Business Administration, Sales, Marketing, or related field. 2+ years of experience in sales support or coordination preferred. Strong organizational and communication skills required.
📌 Sales Coordinator (Noida)
🏢 Ghrig People Solutions
📍 Noida