Customer Support Representative (India)

Customer Support Representative (India)

13 Nov
|
Proton Expert Systems & Solutions
|
India

13 Nov

Proton Expert Systems & Solutions

India

Key Roles & Responsibilities

- Company Data Research: Review the company database provided and collect complete information about assigned companies, including company profile, contact details, key decision-makers, business activities, and other relevant information.
- Outbound Calling: Make calls to companies using the provided database to introduce the organization and establish initial business communication.
- Requirement Gathering: Interact with prospective customers to understand whether they have any current or upcoming business requirements for our products or services.
- Database Management: Maintain and regularly update company information, contact details, call status, customer responses, and follow-up records.
- Reporting: Prepare daily calling reports, including the number of calls made, responses received, interested prospects,



and potential business opportunities.

Required Skills

- Good verbal communication and telephone etiquette.
- Basic knowledge of MS Excel and data management.
- Ability to research and collect company-related information.
- Confidence in making outbound calls and interacting with business professionals.
- Ability to maintain accurate records and follow-up schedules.

Experience & Qualification

- Any graduate.
- Freshers with positive communication skills can apply.
- English and Hindi is mandatory.

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance

Work Location: In person

📌 Customer Support Representative (India)
🏢 Proton Expert Systems & Solutions
📍 India

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