Hiring : Customer Relationship Executive (B2B Sales)

Company: Suruchi Spices Pvt. Ltd.
Location: #5/1, Near Umiya Industrial Estate, Near Pardi Octroi Naka, Bhandara Road, Kapsi Kh, Maharashtra – 440035
Website: www.suruchiinternational.com
Industry: Spices and Food Processing
Employment Type: Full-time
Work Location: On-site – Nagpur
Experience: 0–1 Year
Salary: As per experience and interview performance

About the Company
Suruchi Spices Pvt. Ltd. is a Nagpur-based manufacturer and exporter of spices, chilli products, spice blends and processed food products. The company offers a range of products including chilli, turmeric, cumin, coriander and blended spices, serving customers in domestic and international markets.

Key Responsibilities
l Manage and maintain relationships with existing B2B customers.
l Handle customer enquiries, product queries, quotations and follow-ups.
l Coordinate with the Sales, Production, Dispatch and Quality teams to ensure timely customer support.
l Generate leads and identify potential B2B customers through calls, emails and online research.
l Follow up with prospects and existing clients to convert enquiries into sales.




l Maintain accurate records of customer interactions, enquiries and sales follow-ups.
l Understand customer requirements and coordinate internally for suitable product solutions.
l Support the sales team in achieving monthly sales and customer retention targets.
l Handle customer complaints professionally and ensure timely resolution.
l Prepare regular reports on enquiries, follow-ups and sales activities.

Requirements
Good to have experience in B2B sales, inside sales, customer relationship management or client servicing.
l Excellent verbal and written communication skills.
l Robust follow-up, negotiation and relationship-building skills.
l Good working knowledge of MS Excel, email and basic CRM tools.
l Ability to communicate professionally with corporate clients.
l Target-oriented and comfortable working in a B2B sales environment.

Key Skills
B2B Sales | Customer Relationship Management | Lead Generation | Client Handling | Follow-up | Negotiation | MS Excel | Communication Skills

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

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