The Store Manager is responsible for managing the overall operations of a textile showroom, ensuring achievement of sales targets, effective inventory management, excellent customer service, staff supervision, and proper merchandising. The role requires strong knowledge of textile products, fabrics, garments, customer preferences, and retail sales operations.

Key Roles and Responsibilities

A. Sales and Business Development

- Achieve daily, monthly, and annual sales targets.
- Monitor daily sales performance and take necessary actions to improve sales.
- Develop strategies to increase revenue and profitability.
- Promote new arrivals, seasonal collections, festive offers, and promotional schemes.
- Monitor category-wise sales performance, including sarees, dress materials, menswear, womenswear, kidswear, and other textile products.
- Encourage upselling and cross-selling among sales staff.
- Analyze fast-moving and slow-moving products.

B. Store Operations Management

- Manage the day-to-day operations of the textile showroom.
- Ensure proper opening and closing procedures.
- Maintain showroom cleanliness, organization, and visual standards.
- Ensure proper product arrangement, folding, tagging, and display.
- Monitor customer waiting time and ensure smooth billing operations.
- Ensure all departments function efficiently.

C. Inventory and Stock Management

- Monitor stock availability across all product categories.
- Ensure proper stock receiving, checking, tagging, and storage.
- Conduct regular physical stock verification.
- Monitor stock transfers, returns, damages, and shortages.
- Identify fast-moving and slow-moving items.




- Coordinate with the purchase and warehouse departments for stock replenishment.
- Ensure accurate stock records in the inventory management system.

D. Staff Management and Development

- Supervise and manage sales executives, cashiers, floor supervisors, and other store employees.
- Prepare staff duty schedules and allocate responsibilities.
- Train employees on product knowledge, fabric varieties, customer handling, and selling techniques.
- Monitor individual employee sales performance.
- Conduct regular team meetings and performance reviews.
- Maintain employee discipline, grooming, and professional behavior.
- Motivate the team to achieve sales targets.

G. Cash and Financial Management

- Monitor daily sales, billing, and cash transactions.
- Ensure proper cash handling and cash reconciliation.
- Monitor discounts, returns, exchanges, and credit transactions according to company policies.
- Control operational expenses.
- Monitor gross margins and profitability.
- Submit daily, weekly, and monthly performance reports.

H. Compliance and Administration

- Ensure compliance with company policies and procedures.
- Maintain showroom safety, security, and housekeeping standards.
- Prevent theft, pilferage, stock damage, and operational losses.
- Ensure proper documentation and record maintenance.
- Coordinate with head office,



purchase, accounts, HR, and warehouse departments.

3. Educational Qualification and Experience

- Graduate degree or diploma in Business Administration, Retail Management, or a related field.
- Minimum 3–5 years of experience in textile retail or showroom management.
- Experience in handling a large textile showroom is preferred.
- Knowledge of fabrics, sarees, dress materials, garments, and fashion trends.
- Experience in sales management, inventory control, and staff handling.

4. Required Skills and Competencies

- Strong leadership and team management skills.
- Excellent sales and business development abilities.
- Valuable knowledge of textile products and fabrics.
- Strong customer relationship management.
- Inventory and stock management skills.
- Knowledge of POS and ERP software.
- Good communication and negotiation skills.
- Analytical and problem-solving abilities.

6. Daily Responsibilities of Store Manager

- Review previous day's sales and current day's targets.
- Conduct morning staff meetings and allocate duties.
- Check showroom readiness, cleanliness, and product displays.
- Monitor department-wise sales performance.
- Review stock availability and replenishment requirements.
- Monitor customer service and staff productivity.
- Handle customer escalations and operational issues.
- Review billing, cash collection, and daily transactions.
- Prepare and submit daily sales and operational reports.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Store Manager (Kottayam)
🏢 NARMADA TEXTILES
📍 Kottayam