Job Purpose

To act as a business partner to management and functional heads by monitoring organizational performance through KPI tracking, identifying and mitigating KRIs, and ensuring timely GTO (Goal Tracking & Outcome) follow-up across all departments. The role is responsible for driving accountability, monitoring business goals, reviewing performance gaps, and ensuring timely closure of management action points.

Key Roles & Responsibilities

1. KPI Monitoring & Performance Tracking

- Define, communicate, and monitor KPIs across departments in alignment with organizational objectives.
- Track individual, departmental, and functional performance against approved targets.
- Conduct periodic KPI reviews with department heads.
- Identify performance gaps and initiate corrective action plans.
- Ensure timely submission and accuracy of performance reports.
- Monitor achievement of monthly, quarterly, and annual business goals.

2. KRI Monitoring & Risk Management

- Identify and monitor Key Risk Indicators across business functions.
- Track deviations from defined performance and operational risk thresholds.
- Highlight potential risks affecting business targets and organizational performance.
- Coordinate with functional heads to implement risk mitigation measures.
- Maintain a KRI dashboard and escalate critical deviations to management.
- Ensure timely closure of identified risk-related action points.

3. GTO (Goal Tracking & Outcome) Follow-up

- Track departmental and individual goals against committed timelines.
- Conduct regular follow-ups with department heads on assigned goals.
- Monitor milestone completion and expected business outcomes.
- Maintain a centralized GTO tracker with ownership and timelines.
- Identify delayed activities and escalate pending commitments.




- Ensure accountability for agreed actions and deliverables.
- Prepare weekly and monthly GTO progress reports for management.

4. Business Review & Management Coordination

- Coordinate monthly and quarterly business performance review meetings.
- Collect KPI, KRI, and GTO updates from all functional heads.
- Analyze actual performance against planned targets.
- Highlight deviations, bottlenecks, and areas requiring management intervention.
- Document meeting minutes, action points, responsibilities, and deadlines.
- Follow up until all agreed management actions are closed.

5. Dashboard, MIS & Reporting

- Develop and maintain KPI, KRI, and GTO dashboards.
- Prepare consolidated performance reports for management.
- Analyze trends, identify recurring gaps, and recommend improvements.
- Ensure data accuracy and timely reporting.
- Present key performance highlights and critical risk areas during management reviews.

6. Cross-functional Coordination

- Work closely with Real Estate Sales, Marketing, CRM, Projects, Finance, Facility Management, Property Management, and Operations teams.
- Ensure alignment between departmental goals and organizational objectives.
- Coordinate with functional heads to resolve performance-related bottlenecks.
- Drive ownership, accountability, and timely execution of business commitments.

Key Deliverables

- Updated KPI performance dashboard.




- KRI monitoring and risk escalation reports.
- Weekly GTO follow-up tracker.
- Monthly departmental performance reports.
- Quarterly business review reports.
- Management action closure tracker.
- Performance gap analysis and corrective action reports.

Reporting & Review Frequency

- Daily: Critical action and milestone follow-up.
- Weekly: GTO progress and pending action review.
- Monthly: KPI and KRI performance review.
- Quarterly: Business performance and goal achievement review.
- Annually: Consolidated performance and organizational goal assessment.

Required Qualification & Experience

- MBA / PGDM in Human Resources, Business Administration, or Management.
- 3–5 years of relevant experience in HR business partnering, business performance management, or management coordination.
- Experience in Real Estate, Property Management, Infrastructure, or Facility Management preferred.

Required Skills & Competencies

- Strong analytical and reporting skills.
- KPI and KRI monitoring expertise.
- Goal tracking and follow-up capabilities.
- Excellent stakeholder management.
- Robust communication and coordination skills.
- Dashboard and MIS preparation.
- Problem-solving and escalation management.
- High ownership, accountability, and execution orientation.

Expected Outcomes

- Improved departmental KPI achievement.
- Timely identification and mitigation of business risks.
- 100% visibility of organizational goal progress.
- Improved GTO commitment and action closure.
- Effective management review and decision-making support.
- Strong accountability across all business functions.

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Human Resource Business Partner (Coimbatore)
🏢 Sri Baby Property Developers
📍 Coimbatore