Company: Aeronet Holidays
Designation: Front Office Executive
Department: Administration & Sales Support

Job Responsibilities

- Welcome and attend walk-in clients and visitors professionally.
- Handle incoming telephone calls, WhatsApp messages and general enquiries.
- Receive and forward travel enquiries to the concerned sales executives.
- Maintain records of customer enquiries and follow up with the sales team.
- Coordinate with clients regarding appointments, meetings and travel requirements.
- Handle emails, courier, incoming and outgoing correspondence.
- Maintain visitor registers, office records and basic documentation.
- Coordinate with housekeeping and ensure the reception area is presentable.
- Assist the management and other departments with administrative tasks.
- Maintain a professional and customer-friendly office environment.

Required Skills

- Excellent communication skills in English and Hindi.
- Pleasant personality and professional attitude.




- Basic computer knowledge (MS Office, Excel, Email).
- Positive telephone and customer-handling skills.
- Knowledge of WhatsApp and basic office administration.
- Multitasking and coordination abilities.

Qualification & Experience

- Graduate or undergraduate with good communication skills.
- 1–3 years of relevant experience preferred.

Key Performance Indicators (KPIs)

- Professional handling of visitors and calls.
- Timely forwarding and recording of enquiries.
- Proper maintenance of office records.
- Customer satisfaction and coordination.
- Punctuality, discipline and office management.

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹250,000.00 per year

Experience:

- total work: 1 year (Preferred)

Language:

- Hindi (Preferred)
- English (Preferred)

Work Location: In person

📌 Front Office Executive (India)
🏢 aeronet travtour
📍 India