Front Desk Executive cum Telecaller

About BOXLAB

BOXLAB is a performance-driven training system focused on long-term physiological adaptation, strength development, and real-world performance. We don't follow generic workouts; we build structured, science-based training systems for every member.

Role Overview

We are looking for a Front Desk Executive cum Telecaller with excellent spoken English, who can talk to clients confidently, explain the BOXLAB concept clearly, and do timely follow-ups.

Key Responsibilities

Front Desk

- Welcome walk-in enquiries and members with a professional, friendly attitude

- Book programme discussions

- Keep the reception area organised and presentable

Telecalling & Client Communication

- Call enquiries from Instagram, WhatsApp, walk-ins, and ads

- Explain BOXLAB's concept clearly: science-based, customised training, assessment-first approach

- Answer client questions confidently and professionally





- Do regular follow-ups with enquiries and existing members

- Share the BOXLAB brochure and programme details with first-time enquiries

- Log every call and update client status in the BOXLAB CRM

Who We're Looking For

- Excellent spoken English (must), along with Hindi

- Transparent, confident, and polite communication on calls and in person

- Ability to understand and explain a concept simply to clients

- Organised and consistent with follow-ups

- Prior experience in front desk, telecalling, or customer handling is a plus

- Basic knowledge of WhatsApp Business, Google Sheets, or a CRM

How to Apply

Send your resume to [email protected] or WhatsApp at (phone hidden)

Pay: ₹18,000.00 - ₹42,000.00 per month

Work Location: In person

📌 Front Desk Executive cum Telecaller (Gurugram)
🏢 BOXALB WORKOUT CLUB
📍 Gurugram