Job Title: Beauty Advisor (BA)Company: PurplleDepartment: Retail OperationsJob Location: Purplle Retail StoresEmployment Type: Full-Time

1. Job Purpose

To provide excellent customer service by understanding customers' beauty needs, recommending suitable beauty and skincare products, driving store sales, and ensuring a pleasant shopping experience.

2. Key Responsibilities

1. Customer Service

- Welcome and assist customers visiting the store.
- Understand customer requirements and recommend suitable products.
- Provide product demonstrations and beauty consultations.

2. Sales & Target Achievement

- Achieve daily, weekly, and monthly sales targets.
- Promote skincare, makeup, haircare, fragrances, and other beauty products.
- Upsell and cross-sell products to increase the average bill value.
- Inform customers about ongoing offers, promotions, and schemes.

3. Product Knowledge

- Maintain good knowledge of beauty and skincare products.
- Understand product benefits, usage, ingredients, and suitability.
- Stay updated on new launches and promotional activities.

4. Store Operations

- Maintain proper product display and merchandising.
- Ensure shelves are clean, organized, and well-stocked.
- Check product expiry dates and report damaged products.
- Follow company billing procedures and cash-handling policies.

5. Customer Relationship Management

- Build strong relationships with customers.
- Handle customer queries and complaints professionally.
- Encourage repeat purchases and customer loyalty.

3. Eligibility & Requirements

- Minimum qualification: Plus Two / 12th Standard.
- Freshers and experienced candidates can apply.




- Good communication and interpersonal skills.
- Interest in beauty, skincare, makeup, and cosmetics.
- Positive attitude and customer-focused approach.
- Willingness to work in rotational shifts.
- Ability to achieve sales targets.

4. Required Skills

- Customer handling skills.
- Good communication and convincing skills.
- Sales and negotiation skills.
- Teamwork and time management.
- Basic computer and billing knowledge.
- Ability to learn product knowledge quickly.

5. Key Performance Indicators (KPIs)

- Monthly sales target achievement.
- Average Bill Value (ABV).
- Units Per Transaction (UPT).
- Conversion rate.
- Customer satisfaction.
- Product knowledge and grooming standards.
- Attendance, punctuality, and discipline.
- Compliance with company policies and procedures.

6. Personal Grooming & Professional Conduct

- Maintain a neat, clean, and professional appearance.
- Follow the prescribed dress code and grooming standards.
- Maintain polite and respectful communication with customers and colleagues.
- Adhere to company policies, ethical standards, and store discipline.

7. Career Growth

Beauty Advisor → Senior Beauty Advisor → Store In-Charge → Store Manager → Area Manager.

Job Summary:

A Beauty Advisor at Purplle is responsible for delivering an exceptional customer experience, providing expert beauty product recommendations, achieving sales targets, and maintaining high standards of store operations and customer service.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Beauty Advisor (Edappal)
🏢 Purplle.com
📍 Edappal