13 Nov
|
Mayfair Hotels and Resorts
|
Bhubaneswar
13 Nov
Mayfair Hotels and Resorts
Bhubaneswar
MHA/-/1922750
- Housekeeping
- Convention, Bhubaneswar
- Posted On 12 Nov 2026
- End Date 12 Dec 2026
- Required Experience 0 - 1 years
Register and
Basic Section
Basic Section
No. Of Openings2
BANDS
GradeS1
DesignationAssociate
Employment TypeRegular
Closing Date 12 Dec 2026
Organisational
Organisational
EntityMAYFAIR Hotels & Resorts Limited
UnitMAYFAIR Convention, Bhubaneswar
DepartmentHousekeeping
Sub DepartmentHousekeeping
CountryIndia
StateOdisha
LocationConvention, Bhubaneswar
Skills
Skill
Housekeeping Hospitality Hotel Management Customer Satisfaction
Minimum Qualification
HSC - 11th / 12th
Working Language
EnglishHindiOdia
Job Description
- Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly should also able to address guest requests and problems.
- He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.
RESPONSIBILITIES:
- Enters and prepares the room for cleaning.
- Dusts the room and furniture
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.)
- Cleans guest bathroom/bedroom/floor corridor.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Empty trash containers and ashtrays
- Remove all dirty linen and replace with the clean par to the designated layout.
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location
- Inspect condition of bathrobes and replace soiled/damaged ones.
- Remove dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
- Dust and polish all furniture.
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update status of rooms cleaned on assignment sheet.
- Return and restock cart at end of shift.
📌 Associate-Housekeeping (Bhubaneswar)
🏢 Mayfair Hotels and Resorts
📍 Bhubaneswar