Designation: Customer Service ExecutiveMandatory Languages: English & Punjabi

Employment Type: Full-TimeWork Model: In-Office / Work From Office

Job Location: Mohali, SAS Nagar, Punjab

Shift Timing: Night Shift (8:30 PM – 5:30 AM IST)

Working Days: Monday to Friday + 2nd and 4th SaturdayWeekly Off: Sunday + 1st, 3rd and 5th Saturday

Roles & Responsibilities:

We are looking for Customer Service Executives with excellent communication and customer-handling skills. The candidate will interact with customers, understand their requirements, resolve queries, maintain relationships, and ensure a positive customer experience.

Key Responsibilities:

▪️Handle customer queries through calls and other communication channels.▪️Understand customer requirements and provide appropriate information and assistance.▪️Maintain accurate customer and interaction records in CRM systems.▪️Meet assigned sales,



service, and KPI targets.▪️Coordinate with internal teams when required to resolve customer issues.

Required skills:

▪️Excellent Punjabi & English communication▪️Customer handling and relationship-management skills▪️Good listening, empathy and patience▪️Strong follow-up and coordination skills▪️Problem-solving ability▪️Basic computer/CRM knowledge▪️Professional attitude and target/KPI orientation▪️Experience less than 1 year in customer service, telecalling, relationship management, hospitality, B2C or matchmaking will be preferred. Freshers with robust communication skills can also be considered.

- If Interested Email your CV- [email protected]

📌 Customer Service Executive (Freshers, Night-Shift, Mohali, English & Punjabi) (Sahibzada Ajit Singh Nagar)
🏢 PrimeRishta.com
📍 Sahibzada Ajit Singh Nagar