Company Description Our client is a contemporary luxury fashion label, is looking for a dynamic and result-driven Store Manager to oversee retail operations, drive sales, and deliver an exceptional luxury shopping experience.

Role Description The Store Manager role is a full time, on-site position based in the Mumbai Metropolitan Region. The Store Manager is responsible for overseeing daily store operations, including supervising staff, managing schedules, and ensuring a clean, organized, and well-stocked environment. This role involves monitoring sales performance, implementing merchandising standards, and maintaining accurate inventory records. The Store Manager will handle customer queries and escalations, promote high levels of customer satisfaction, and ensure that service standards are consistently met. Additional responsibilities include monitoring retail loss prevention measures, enforcing company policies, and preparing basic reports on store performance and compliance.

Qualifications

- Strong customer-facing skills, including Customer Satisfaction and Customer Service,



with the ability to resolve issues promptly and professionally.
- Effective Communication skills for interacting with customers, team members, and internal stakeholders.
- Demonstrated Store Management experience, including staff supervision, inventory oversight, and day-to-day operational control.
- Knowledge of Retail Loss Prevention practices, including monitoring for shrinkage and ensuring adherence to security procedures.
- Relevant experience in retail or store operations; prior supervisory or team lead experience is preferred.
- Ability to work on-site in the Mumbai Metropolitan Region, including weekends and peak retail hours as required.
- Strong organizational and problem-solving abilities, with attention to detail and basic numerical skills for reporting and cash handling.
- Diploma or bachelor’s degree in business, retail management, or a related field is beneficial but not mandatory.

📌 Store Manager (Mumbai)
🏢 Spectrum HR Consultants
📍 Mumbai