Company Description Telecrats India is a nationwide telecom solutions provider supporting major internet providers and operators across India. With operations in 22 states and all 16 Telecom Circles, the company maintains a strong on-ground presence and extensive field coverage. A workforce of over 10,000 team members enables seamless execution of complex and large-scale projects in both urban and rural markets. Telecrats India leverages cutting-edge technology, state-of-the-art infrastructure, and ongoing training to deliver high-quality, reliable services. The company partners with clients to expand networks, streamline operations, and launch current services across the telecom ecosystem.
Role Description The ISP Lead Mumbai is a full-time, in office role responsible for overseeing internet service provider operations and projects in the Mumbai region. The role includes planning and coordinating network deployment, managing installation and maintenance activities, and ensuring adherence to service quality and uptime targets. The ISP Lead will supervise field teams, assign tasks, monitor progress, and provide guidance to resolve technical and operational issues. Responsibilities also include collaborating with internal stakeholders and client teams, preparing status reports, and ensuring compliance with safety, regulatory, and company standards. The role requires active participation in process improvements, resource planning,



and escalation management to support efficient and reliable telecom services.
Qualifications

- Candidates should possess strong leadership and team management skills, including experience supervising field staff and coordinating multi-site operations.
- Candidates should possess solid knowledge of ISP networks and telecom infrastructure, such as fiber, broadband, last-mile connectivity, and basic network troubleshooting.
- Candidates should possess skills in project coordination and planning, including scheduling, resource allocation, and tracking progress against timelines and service-level targets.
- Candidates should possess effective communication and stakeholder management skills, with the ability to work closely with clients, vendors, and internal departments.
- Candidates should possess problem-solving and decision-making abilities, with a focus on operational excellence, safety, and compliance with regulatory guidelines.
- Relevant experience in telecom or ISP operations, preferably in a regional lead or supervisory capacity, is highly beneficial.
- A diploma or degree in telecommunications, engineering, or a related field is preferred, along with proficiency in common office and reporting tools.
- Ability to work on-site in Mumbai, travel locally as needed, and adapt to dynamic field conditions and project demands.

📌 ISP Lead Mumbai
🏢 Telecrats
📍 Mumbai