oversees the day-to-day functions of a property, acting as the bridge between department heads and the General Manager to ensure smooth execution, financial health, and high guest satisfaction.

Supervise Key Areas: Manage and coordinate departments such as the front desk, housekeeping, food & beverage, maintenance/engineering, and banquets/spas.

Align Workflows: Ensure explicit communication and seamless handoffs between back-of-house and front-of-house teams to prevent service disruptions.

Daily Inspections: Conduct regular property walks, audits, fire safety checks, and quality inspections of guest rooms and public spaces.

Service Standards: Implement and maintain Standard Operating Procedures (SOPs) to guarantee consistent brand standards and luxury or mid-scale expectations.





Complaint Resolution: Handle escalated guest queries, difficult feedback, and service recovery issues promptly.

- Cost Controls: Monitor operational expenses, control utility and labor costs, and manage department-level budgets.
- Forecasting & Reporting: Assist the General Manager in forecasting room occupancy, revenue, and payroll needs.
- Inventory & Procurement: Oversee stock levels, vendor relationships, and inventory control for housekeeping and food & beverage supplies.

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Operational Manager (Saharanpur)
🏢 Hotel Oasis
📍 Saharanpur