The role requires regular interaction with customers, healthcare stakeholders, and colleagues. This is a customer-facing role requiring a strong technical background in healthcare interoperability, excellent communication skills, and the ability to work closely with healthcare stakeholders, third-party vendors, and internal teams to deliver successful integration projects.

Key Responsibilities

- Design, configure, implement, and maintain healthcare integration solutions connecting T-Pro products with Electronic Health Records (EHRs), Patient Administration Systems (PAS), Laboratory Systems, National Platforms, and other healthcare applications.
- Develop and support interfaces using healthcare interoperability standards including HL7 v2, FHIR, APIs, and related technologies.
- Engage directly with stakeholders, hospital ICT teams, clinical users, and third-party suppliers to gather requirements and define integration approaches.
- Lead technical integration activities throughout the project lifecycle, from discovery and design through testing, go-live, and post-implementation support.
- Collaborate with internal Product, Engineering, Delivery, and Customer Success teams across multiple geographies to ensure successful customer outcomes.
- Perform interface testing, validation, and troubleshooting to ensure data quality, reliability, and interoperability.
- Investigate and resolve integration issues relating to connectivity, messaging, data transformation, and workflow processes.
- Produce and maintain comprehensive technical documentation, including interface specifications, solution designs, test plans, and support procedures.
- Support customer upgrades, migrations, and enhancement projects as required.




- Contribute to continuous improvement initiatives across T-Pro's implementation and integration practices.
- Build strong working relationships with healthcare customers and provide a high standard of technical support and customer service.
- Assist with product testing and validation activities where required.

Required Skills and Experience

- 3+ years’ experience in systems integration, interface development, or technical implementation roles.
- Experience working within healthcare environments or with healthcare software solutions.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
- Solid knowledge of healthcare interoperability standards including HL7 v2, FHIR, SMART on FHIR, APIs, and web services.
- Experience working with integration engines such as Mirth Connect (NextGen Connect) or similar platforms.
- Strong SQL skills and experience working with relational databases such as PostgreSQL, SQL Server, or MySQL.
- Experience troubleshooting technical issues across distributed systems and multiple stakeholders.
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to technical and non-technical audiences.
- Strong customer-facing and stakeholder management capabilities.
- Ability to manage multiple priorities and deliver projects within agreed timelines.
- Demonstrated problem-solving skills and a proactive, customer-focused approach.
- Ability and willingness to work primarily in Irish business hours (GMT/BST) to support customer projects, meetings, go-live activities, and operational requirements.
- A commitment to continuous improvement and a collaborative approach to working across teams.

Work Location: In person

📌 Integration Engineer (Puducherry)
🏢 Guardian management services
📍 Puducherry