- Manage day-to-day pharmacy operations smoothly and efficiently
- Supervise pharmacists, assistants, and supporting staff
- Ensure accurate dispensing of medicines and prescriptions
- Maintain proper stock levels and monitor inventory regularly
- Handle medicine purchasing, supplier coordination, and expiry management
- Ensure compliance with pharmacy laws, safety standards, and company policies
- Guide customers regarding medicines and healthcare products
- Maintain billing, sales, and pharmacy records accurately
- Monitor staff performance and provide training when needed
- Handle customer concerns professionally and improve customer satisfaction
- Coordinate promotional activities and increase pharmacy sales
- Ensure cleanliness and proper organization of the pharmacy
Required Skills
- Strong leadership and team management skills
- Valuable communication and customer service abilities
- Knowledge of medicines, healthcare products, and pharmacy operations
- Inventory and stock management skills
- Basic computer and billing software knowledge
- Problem-solving and decision-making abilities