Job Description – Health Insurance Sales Executive

Job Designation: Health Insurance Sales Executive
Industry: Insurance / BPO
Process: Health Insurance Sales
Job Type: Full-Time

Job Overview

We are looking for enthusiastic, confident, and target-oriented candidates for the Health Insurance Sales Process. The candidate will be responsible for contacting prospective customers, explaining health insurance products, understanding customer requirements, recommending suitable insurance policies, and converting potential leads into successful sales. The ideal candidate should have excellent communication, convincing, negotiation, and customer-handling skills.

Roles & Responsibilities

- Make outbound calls to prospective customers using the provided leads.
- Handle inbound customer inquiries related to health insurance products.
- Explain health insurance plans, policy features, benefits, premiums, and coverage details.
- Understand customer requirements and recommend suitable health insurance policies.
- Explain policy coverage, sum insured, waiting periods, exclusions, and renewal perks.
- Provide information about individual and family floater health insurance plans.
- Educate customers about cashless hospitalization and reimbursement claim procedures.
- Generate customer interest and convert leads into successful policy sales.
- Follow up with interested customers to close sales.
- Handle customer objections and provide suitable solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer details, calls, leads, follow-ups, and conversions in CRM.
- Ensure compliance with company policies and applicable insurance regulatory guidelines.

Required Skills & Qualifications

- Excellent verbal communication skills in English.




- Versant Level 3/4 equivalent communication proficiency.
- Knowledge of Hindi, Tamil, or Kannada will be an added advantage.
- Basic understanding of health insurance products and policy features.
- Knowledge of policy premiums, sum insured, coverage, exclusions, and benefits.
- Understanding of waiting periods and pre-existing disease coverage.
- Basic knowledge of cashless hospitalization and reimbursement claims.
- Strong sales, negotiation, and convincing skills.
- Excellent objection-handling and customer relationship management skills.
- Ability to understand customer needs and recommend suitable insurance plans.
- Basic computer knowledge, including MS Excel and CRM software.
- Good listening, communication, and problem-solving skills.
- Self-motivated and comfortable working in a target-driven environment.

Preferred Candidate Profile

- Candidates with experience in health insurance, general insurance, life insurance, tele sales, or tele calling are preferred.
- Freshers with excellent communication and convincing skills can also apply.
- Candidates should be comfortable handling inbound and outbound calls.
- Ability to explain insurance products and policy benefits clearly to customers.

Key Insurance Skills

- Health Insurance Product Knowledge
- Individual & Family Floater Policies
- Policy Premium & Sum Insured Understanding
- Policy Coverage & Exclusions
- Waiting Period & Pre-existing Diseases
- Cashless Hospitalization
- Reimbursement Claim Process
- Network Hospital Knowledge
- Policy Renewal & Portability
- Insurance Lead Generation
- Customer Needs Analysis
- Insurance Sales & Lead Conversion
- Objection Handling & Negotiation
- Customer Relationship Management
- CRM & MS Excel
- Insurance Documentation & Compliance
- Sales Target Achievement

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Business Development Executive (Indore)
🏢 Hirevoo
📍 Indore