Studio Covers is a Greater Noids-based home decor brand that sells direct to customers through our own Shopify website and some marketplaces.
You will:
- Process and dispatch Shopify orders daily.
- Book couriers (Delhivery, Bluedart) and generate shipping labels.
- Confirm COD orders and addresses to reduce RTOs.
- Fulfill and manage orders on marketplaces such as Myntra.
- Act as the POC for retail stores we sell through.
- Handle returns, exchanges and RTOs.
- Track shipments and follow up on delays.
- Reply to customers on WhatsApp, email and calls.
You have:
- 1–3 years in order dispatch, courier booking or customer support, ideally at a D2C brand.
- Working knowledge of Shopify, courier panels and Google Sheets.
- Good attention to detail, and clear Hindi and English.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
- Provident Fund
Work Location: In person
📌 Order Dispatch and Customer Care Executive (Kasna)
🏢 Studio Covers
📍 Kasna
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