Job Description – Chief Medical Administrator (CMA)

Position: Chief Medical Administrator (CMA)
Department: Hospital Administration
Location: Raipur
Experience: 5+year
Salary: As per experience and hospital norms

Job Summary

We are looking for an experienced and dynamic Chief Medical Administrator (CMA) to oversee the overall medical operations and administration of the hospital. The candidate will be responsible for ensuring quality patient care, clinical governance, regulatory compliance, operational efficiency, and coordination between medical and non-medical departments.

Key Responsibilities

1. Hospital Operations & Administration

- Oversee day-to-day hospital operations and ensure smooth functioning of all clinical departments.
- Develop and implement policies, protocols, and operational procedures.
- Monitor departmental performance and ensure effective utilization of hospital resources.
- Coordinate with HODs, consultants, nursing staff, and administrative teams.

2. Clinical Governance & Quality

- Ensure high standards of patient care, clinical safety, and medical ethics.
- Monitor clinical outcomes, patient satisfaction, and quality indicators.
- Implement quality improvement initiatives and ensure compliance with NABH standards.
- Review medical records, clinical protocols, and patient safety practices.

3. Medical Staff Management

- Supervise and coordinate with consultants, doctors, and other medical professionals.
- Support recruitment, onboarding, performance evaluation, and retention of medical staff.
- Address clinical grievances and resolve interdepartmental issues.




- Ensure appropriate duty rosters and availability of medical personnel.

4. Regulatory & Statutory Compliance

- Ensure compliance with applicable healthcare regulations and statutory requirements.
- Coordinate hospital inspections, audits, and accreditation activities.
- Monitor implementation of infection control, biomedical waste management, and patient safety protocols.

5. Financial & Strategic Management

- Monitor operational costs and support budget planning.
- Improve hospital productivity and resource utilization.
- Work with management to develop strategies for hospital growth and operational excellence.
- Monitor revenue-related clinical operations and departmental performance.

6. Patient Care & Grievance Management

- Oversee patient feedback and grievance redressal mechanisms.
- Ensure timely resolution of patient and attendant concerns.
- Maintain a patient-centric approach across all departments.

Experience & Skills

- 5+ years of experience in hospital administration or medical operations.
- Prior experience in a senior leadership role such as Medical Superintendent, Medical Administrator, Deputy Medical Superintendent, or Hospital Operations Head.
- Strong understanding of hospital operations, clinical governance, and NABH standards.
- Excellent leadership, communication, decision-making, and team management skills.
- Ability to handle multidisciplinary teams and manage critical operational situations.

Preferred Candidate Profile

- Experience managing a multispecialty hospital.

Pay: ₹60,000.00 - ₹70,000.00 per month

Work Location: In person

📌 Chief Medical Administrator (CMA) (Raipur)
🏢 AV Groups
📍 Raipur