HR Coordinator & Owner's Office Assistant – Job Description Company: Surti Mix – Janta Tavdawala Position: HR Coordinator (Full-Time) Reports to: Owner (Managing Director) Working location: Manufacturing unit Status: Draft 1 – for review by Parthik 1. Purpose of the Role The HR Coordinator is the link between the Owner and the manufacturing unit. The role exists so that the Owner and the strategy team can spend their time on growth and strategy, while day-to-day operations run smoothly through transparent reporting, strict discipline and written processes. The HR Coordinator is an independent, neutral person. He or she does not belong to any department and has no vested interest in any one department's work. 2. Key Responsibilities 2.1 Daily Reporting and Validation • Collect a fixed daily report from every department: Admin, Dispatch, Kitchen, Production (including Packaging), Sales Persons and Stamping. • Compile all reports into one clear Daily, Weekly and Monthly report and submit it to the Owner at the fixed time. • Validate that work is actually happening as defined in the SOPs, by checking records against the ground reality, and report any mismatch to the Owner directly. 2.2 Attendance and Discipline • Be present before the first employee arrives and leave after the last employee leaves. • Mark and maintain attendance of all departments strictly (manually at first, later through the fingerprint attendance machine). • Apply the reporting rules fairly and without favour to every employee, including Admin and the HR Coordinator himself or herself. • Ensure the personal phone rule is followed by everyone during working hours. 2.3 Hiring, Firing and Staff Matters • Recommend hiring and firing decisions to the Owner with reasons and records. The final decision stays with the Owner. • Handle staff complaints, conflicts and performance problems, and escalate serious matters to the Owner. • Support new employees with joining,



briefing on rules and handing over their job description. 2.4 Production Coordination • Receive order demand from the Sales person. Final production quantity is decided by the Owner and the Admin Head. • Coordinate with the Production Head so that production is planned accordingly. • Ensure the flow from kitchen to packaging is efficient: staff stay at their work, tasks are done on time and packaging is fast. • Request the Admin Head to send stamping data to the stamping room quickly so that stamping of that product can start without delay. • For special recipes, take the Owner's time in advance, remind the Owner of the date and time, and tell the Production Head which raw materials must be kept ready, so that the Owner can come, prepare the recipe and leave. 2.5 Owner's Assistant Work • Carry out the Owner's instructions inside the unit and follow them up until completed. Examples: dispatching a particular party's order at a given time, collecting goods for an exhibition from second-floor inventory, sending purchase orders to purchase vendors. • Keep the Owner informed of the status of every instruction given. 2.6 SOP Creation • Create and keep updating a written SOP for every process in the unit, as processes are being studied and defined. • Make sure every employee knows the SOP of his or her own task. 3. Attendance and Conduct Rules • Reporting time: 9:00 AM. • Late arrival: Arrival after 9:10 AM is counted as a half-day leave, unless the Owner has given permission in advance. • Leave on Saturday or Monday:



Leave taken on a Saturday or a Monday cuts two days of leave. For example, leave on Saturday cuts both Saturday and Sunday. • Personal phones: During working hours, all employees, including the HR Coordinator and Admin, must keep their personal phones in the safe or locker. Personal phones cannot be used on the floor under any circumstance. • These rules apply equally to the HR Coordinator. 4. Authority and Limits Can do: • Collect reports and records from any department. • Enter and correct attendance. • Give instructions on behalf of the Owner, only for matters the Owner has told him or her. • Recommend hiring, firing, warnings and rewards. Cannot do (without the Owner's approval): • Hire or fire any employee. • Approve any payment or handle company cash. • Change a salary, leave or any rule. • Change an SOP that is already approved. 5. Reporting Line and Checks • Reports directly and only to the Owner. • The Owner will, from time to time, personally cross-check the HR Coordinator's reports against the ground reality, such as stock counts, weighing records and gate records. • Probation period: first 3 to 6 months, with the role limited to reporting, attendance and SOP work. 6. Key Performance Areas • Daily, weekly and monthly reports submitted on time and accurate. • Attendance and discipline rules followed. • Production plans met against the daily target. • Number of SOPs written and implemented. • Staff complaints handled and attrition. 7. Open Points for Parthik to Decide • Salary range and working hours (including Sundays and festival days). • Exact report timings for each department. • Required education and experience. • Who will check the coordinator's attendance after the fingerprint machine is installed.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 HR Coordinator (Surat)
🏢 Janta Tavdawala
📍 Surat