Company: Ankoor Fertility Clinic
Job Title: Website & Lead Management Coordinator
Location: 242, Jain Sadan, Bhandar Galli, Lady Jamshedji Road, Near Sardar Cycle, Mahim, Mumbai – 400016.
Working Hours: 10:00 AM – 5:00 PM
Salary: ₹10,000 – ₹15,000 per month
Job Description
Ankoor Fertility Clinic is looking for a smart, enthusiastic and responsible Website & Lead Management Coordinator to manage basic website activities and coordinate with prospective patients through various online platforms.
The candidate must be comfortable communicating in Hindi, English and Marathi.
Key Responsibilities:
- Manage and update basic website content and information.
- Monitor online enquiries received through the website, Google and WhatsApp.
- Contact prospective patients and provide basic information about clinic services.
- Follow up with leads and maintain proper enquiry records.
- Coordinate patient appointments and share information with the clinic team.
- Handle WhatsApp messages, phone calls and online enquiries professionally.
- Maintain daily lead records and follow-up status.
- Coordinate with the digital marketing team for website updates and online promotions.
- Ensure timely follow-up of all enquiries.
Required Skills:
- Positive communication skills in Hindi, English and Marathi.
- Computer knowledge (MS Excel, Google Sheets and Email).
- Knowledge of WhatsApp Business and online lead management.
- Good telephone etiquette and patient-handling skills.
- Responsible, organised and enthusiastic.
Preferred Candidate:
- Freshers with good communication and computer skills can apply.
- Experience in website management, telecalling or lead coordination will be preferred.
- Healthcare or IVF centre experience will be an added advantage.
Job Details:
- Job Type: Full-Time
- Working Hours: 10 AM – 5 PM
- Salary: ₹10,000 – ₹15,000 per month
- Work Location: Ankoor Fertility Clinic, Mahim, Mumbai – 400016.