As a Lab Relationship Manager within the Clinical Laboratory team, you'll help build strong, dependable relationships between the laboratory and the people and teams who rely on its services. In this full-time, office-based role, you'll connect transparent communication with thoughtful coordination to support a positive experience for every partner.

What you'll do

- Serve as a primary point of contact for laboratory clients, partners, and internal stakeholders.
- Understand relationship needs, respond to questions, and coordinate timely follow-up across the laboratory team.
- Track requests, concerns, and service feedback to help ensure issues are addressed clearly and consistently.
- Build regular communication routines that keep partners informed about processes, updates, and next steps.
- Identify opportunities to strengthen collaboration and improve the overall relationship with the Clinical Laboratory.

What we're looking for

- Experience in relationship management, client services, account coordination,



healthcare, laboratory operations, or a related field.
- Clear, professional communication skills and the ability to build trust with a range of people.
- Strong organization and follow-through, with careful attention to details, commitments, and timelines.
- A thoughtful, solutions-focused approach to questions, concerns, and competing priorities.
- Comfort working in an office setting and collaborating closely with cross-functional teams.

Why this role

This is an opportunity to make a meaningful difference by helping laboratory partners feel heard, supported, and confident in their communication with the Clinical Laboratory. Your relationship-building skills will help create smoother coordination and stronger connections across the work.

Pay: ₹300,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Lab Relationship Manager Clinical Laboratory (Kolkata)
🏢 Inventiway Solutions
📍 Kolkata