We are hiring Customer Representative Executives for the Razorpay process. Candidates with positive English and Hindi communication skills are encouraged to apply. Freshers and experienced candidates are welcome, subject to the eligibility criteria.
Key responsibilities
- Handle customer queries and provide appropriate resolutions.
- Communicate professionally with customers in English and Hindi.
- Assist customers with payment-related queries and service requests.
- Maintain accurate customer records and follow process guidelines.
- Achieve performance targets and ensure customer satisfaction.
Eligibility criteria
- Qualification: 12th pass with a minimum of 6 months of experience, or any graduate (freshers can apply).
- Experience: 6 months mandatory for undergraduate candidates.
- Languages: Good English communication and Hindi are mandatory.
- Age: 18–30 years.
- Gender: Male and female candidates can apply.
Pay: From ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid time off
- Provident Fund