- Outbound Calls: Make high-volume outbound calls to prospective or existing customers using approved scripts.
- Pitch & Promote: Present and explain product or service features clearly to drive sales or set up appointments.
- Handle Inquiries: Answer customer questions, address concerns, and resolve basic complaints professionally.
- Lead Generation & Follow-Up: Qualify leads, record customer feedback, and follow up with interested prospects.
- CRM Management: Log call outcomes, update customer details, and maintain accurate daily logs in the company database.
- Target Achievement: Meet or exceed daily and monthly calling, lead, or sales quotas.