We are looking for an energetic and responsible Operational Assistant to support daily theatre operations, ensure smooth customer service, and maintain operational standards across all cinema departments.
2. Key Responsibilities
- Assist in daily theatre operations and activities.
- Guide customers and assist them inside the theatre premises.
- Support ticket checking, auditorium entry, and crowd management.
- Coordinate with housekeeping, security, parking, and food & beverage teams.
- Ensure cleanliness and operational readiness of the cinema premises.
- Monitor customer requirements and resolve basic customer complaints.
- Assist in maintaining discipline and safety within the theatre.
- Support the Duty Manager and Theatre Manager in daily activities.
- Follow company SOPs and operational procedures.
- Report operational issues to the reporting manager.
3. Educational Qualification
- Minimum 10th / 12th Pass.
- ITI / Diploma / Any Degree candidates can also apply.
4. Experience
- Freshers can apply.
- Experience in Cinema, Hospitality, Retail, Mall, or Customer Service will be an added advantage.
5. Required Skills
- Valuable communication and interpersonal skills.
- Customer-handling ability.
- Team coordination and time management.
- Positive attitude and willingness to learn.
- Ability to work in rotational shifts.
- Crowd Management
6. Additional Requirements Skills
- Must be available on weekends, public holidays and festival days.
- Ability to work during movie intervals and peak hours.
- Immediate joiners preferred.
7. Salary & Benefits
- Good Salary.
- Career growth opportunities.
- Salary will revise based on their performance.