Job Summary: We are seeking an experienced Key Account Manager with 5-6 years of experience and an MBA in Finance or Marketing to manage and grow relationships with our key clients. The ideal candidate will have a strong background in accounts receivable and technical services, with a proven track record of delivering exceptional client satisfaction and business growth.
Responsibilities:
- Develop and maintain strong, trust-based relationships with a portfolio of major clients.
- Understand key customer needs and requirements, particularly in the areas of accounts receivable and technical services.
- Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
- Serve as the main point of contact between key customers and internal teams, including technical services.
- Resolve any issues and problems faced by customers to maintain trust.
- Prepare regular reports on progress and forecasts using key account metrics.
- Collaborate with the technical services team to ensure client needs are met effectively.
Requirements:
- Proven experience as a Key Account Manager or in a similar role, with 5-6 years of relevant experience.
- MBA in Finance or Marketing.
- Robust understanding of accounts receivable processes and technical services.
- Excellent communication and interpersonal skills.
- Ability to build relationships with professionals at all organizational levels.
- Strong organizational and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- Proficiency in Tamil, English, Hindi(Mandatory)