Designation - DL2 SentinelOne EDR Support Engineer

Location- Mumbai Maharashtra

Experience: 3–5 Years

Employment Type: Full-Time

Job Overview:

Looking for an experienced SentinelOne EDR Support Engineer to provide L2 support, monitor endpoint security, investigate threats, and resolve security-related issues.

Key Responsibilities:

- Manage and monitor SentinelOne EDR console.

- Handle agent installation, deployment, upgrades and troubleshooting.

- Investigate malware alerts, suspicious activities and security incidents.

- Manage endpoint isolation, threat removal and remediation.

- Troubleshoot agent connectivity, policy and performance issues.

- Monitor endpoint security and compliance.

- Perform root cause analysis and resolve L1 escalations.

- Ensure SLA compliance and coordinate with SOC / L3 teams.

Required Skills:





- Hands-on experience with SentinelOne Singularity EDR.

- Strong knowledge of Windows 10/11 and Windows Server.

- Understanding of EDR, malware detection and incident response.

- Knowledge of TCP/IP, DNS, firewall and networking.

- Experience with ServiceNow or other ITSM tools.

- Valuable troubleshooting and communication skills.

Experience Requirement:

- 3–5 years of overall IT / Endpoint Security experience.

- Minimum 2 years of hands-on SentinelOne experience preferred.

- Experience in L2 support and security operations.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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