Unseen by Coffee Culture is looking for an experienced, energetic and people-oriented Restaurant / Café Manager to lead its day-to-day operations.

We are looking for someone who understands the dynamics of a modern café, restaurant and bar environment, with prior experience in managing F&B; operations and leading diverse teams. The candidate should have a robust understanding of both restaurant and bar operations, excellent people management skills and the ability to create an engaging guest experience.

The ideal candidate should be hands-on, proactive and capable of driving business performance while building a positive, motivated and accountable team.

Key Responsibilities

1. Overall Restaurant & Café Operations

- Oversee the complete day-to-day operations at Unseen.
- Ensure smooth coordination between the kitchen, café, restaurant, bar and front office teams.
- Maintain service standards, operational discipline and overall presentation of the space.
- Ensure opening and closing procedures, daily checklists and SOPs are followed.
- Identify operational gaps and implement solutions to improve efficiency.
- Ensure the space is always guest-ready and maintains the Unseen experience.

2. Bar Operations & Beverage Management

- Have practical knowledge and experience working with bar operations.
- Supervise and coordinate with the bar team to ensure smooth service.
- Monitor beverage inventory, stock movement, wastage and consumption.
- Work closely with the Bar Manager / Head Bartender on beverage menus, promotions and new concepts.
- Ensure beverage costing, stock control and responsible alcohol service.
- Identify opportunities to improve beverage sales and bar performance.

3. People Management & Team Development

- Lead, manage and motivate the entire service,



café and bar team.
- Build a positive workplace culture based on accountability, teamwork and ownership.
- Conduct daily briefings and communicate operational targets.
- Monitor staff attendance, grooming, punctuality and performance.
- Handle employee concerns, conflicts and disciplinary matters.
- Identify training needs and ensure continuous development of the team.
- Ensure adequate manpower planning and effective shift scheduling.

4. Guest Experience & Hospitality

- Ensure guests receive a warm, personalised and memorable experience.
- Interact with guests and handle feedback, complaints and special requests.
- Build relationships with regular guests and VIP clientele.
- Monitor service quality and ensure consistent hospitality standards.
- Work towards increasing repeat guests and overall guest satisfaction.

5. Revenue Generation & Business Performance

- Monitor daily sales and work towards achieving monthly revenue targets.
- Analyse food, coffee and beverage sales.
- Identify opportunities for upselling and increasing average guest spending.
- Work on promotions, special menus, events and revenue-generating activities.
- Coordinate with the marketing team to execute business initiatives.
- Prepare and review daily, weekly and monthly sales reports.

6. Inventory & Cost Management

- Oversee food, beverage and operational inventory.




- Coordinate with the purchase and store teams for procurement.
- Monitor wastage, breakage and unnecessary operational expenses.
- Ensure stock reconciliation and proper documentation.
- Maintain control over operational costs and departmental budgets.

7. Reporting & Administration

- Prepare daily End-of-Day (EOD) operational reports.
- Maintain records of sales, manpower, guest feedback and operational issues.
- Prepare weekly performance reports and monthly business reviews.
- Report operational challenges and suggest improvements to management.
- Ensure all departments follow established company policies and SOPs.

Skills & Qualifications

- Minimum 3–5 years of experience in restaurant, café or bar operations.
- Previous experience managing or working closely with bar operations is essential.
- Strong people management and team leadership abilities.
- Good understanding of F&B; operations, service standards and hospitality.
- Knowledge of POS systems, inventory management and costing.
- Ability to understand sales reports and business performance.
- Excellent communication and interpersonal skills.
- Strong organisational and problem-solving abilities.
- Ability to work in a fast-paced hospitality environment.

Key Performance Indicators (KPIs)

- Achievement of daily and monthly revenue targets.
- Improvement in food, coffee and beverage sales.
- Guest satisfaction and repeat guest percentage.
- Effective team management and staff retention.
- Inventory control and reduction in wastage.
- Service standards and operational efficiency.
- Timely and accurate EOD reporting.
- Successful execution of events and promotional activities.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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