Job Summary

JD for Sitecore Technical Lead

The Sitecore Technical Lead is a senior hands-on engineer with 3-5 years of .NET experience, including 3+ years on Sitecore XP. The role leads a support pod day to day, owns the technical quality of fixes and enhancements, and is the first escalation point for L2 / L3 issues on the client Sitecore estates.

Sitecore 10.x Developer certification is mandatory.

Key Responsibilities

KEY RESPONSIBILITY

- Lead the pod's daily ticket flow in ServiceNow (Kanban) and 2-week enhancement sprints in Jira with the client product owner.
- Act as L3 escalation for incidents, publishing failures, integration errors and performance issues. Lead fixes on the bridge for critical outages.
- Break down stories into tasks, give effort estimates and flag work that crosses the 5-day AMS boundary.
- Design and build SXA components, templates and renderings on the consolidated component library (about 200 components).
- Perform code and design reviews, enforce coding standards and keep serialization (SCS / Unicorn / TDS) clean.
- Own release readiness: deployment runbooks, smoke tests, rollback plans and adherence to business code freezes.
- Write RCA for repeat and major incidents and update runbooks and the known error database.
- Coach developers,



run knowledge sharing and keep a trained backup for every critical skill.
- Work with the Solution Lead on upgrades, patching, vulnerability fixes and modernization readiness.

MUST-HAVE SKILLS

- Strong Sitecore XP 10.x and SXA experience, including multi-site, multi-language setups.
- Good knowledge of Sitecore architecture, object model, pipelines, security model, publishing and caching.
- C#, ASP.NET MVC, .NET, REST and GraphQL APIs.
- Content Search with Solr, and exposure to Coveo.
- Sitecore PowerShell Extensions (SPE) for reports, bulk operations and automation.
- Containerised Sitecore (Docker / AKS) and CI/CD pipelines (Azure DevOps or GitHub Actions).
- Delivered at least two enterprise Sitecore implementations as Lead or Senior Developer.
- Working knowledge of ITIL incident, problem and change management.

GOOD TO HAVE

- Experience with Aprimo DAM connector, Brightcove, SFMC, Pardot or OneTrust integrations.
- Exposure to Next.js / headless and SitecoreAI (XM Cloud).
- Basic knowledge of Akamai CDN, DNS and SSL.

Experience supporting US clients from

Skill Requirements

Must Have Skill

Sitecore

Valuable to Have Skill

Other Requirements

📌 Technical Lead (Gautam Buddh Nagar)
🏢 HCLTech
📍 Gautam Buddh Nagar