13 Nov
|
Amjad Habib Premium Salon
|
Hyderabad
13 Nov
Amjad Habib Premium Salon
Hyderabad
An Assistant Salon Manager at Amjad Habib Salon supports the Salon Manager in managing daily salon operations, supervising staff, ensuring excellent customer service, and achieving business targets.
Key Responsibilities
1. Salon Operations Management
- Manage daily salon activities and ensure smooth operations.
- Maintain salon cleanliness, hygiene, and skilled standards.
- Ensure all equipment, tools, and products are available.
- Monitor staff attendance, punctuality, and grooming standards.
2. Team Management
- Supervise hairstylists, beauticians, receptionists, and support staff.
- Allocate duties and manage staff schedules.
- Motivate team members to achieve individual and salon targets.
- Support staff training, development, and performance evaluation.
3. Customer Service
- Welcome customers and ensure a positive salon experience.
- Handle customer complaints and resolve service-related issues.
- Ensure high standards of customer satisfaction.
- Build customer relationships and encourage repeat visits.
4. Sales and Revenue Generation
- Achieve monthly sales and revenue targets.
- Promote haircuts, hair treatments, colouring, styling, and beauty services.
- Encourage retail product sales.
- Upsell and cross-sell salon services and products.
5. Inventory Management
- Monitor stock of haircare, skincare, and salon products.
- Maintain proper stock records.
- Coordinate with suppliers for product requirements.
- Minimise product wastage and control operational costs.
6. Appointment and Front Desk Management
- Monitor customer appointments and service schedules.
- Ensure proper coordination between receptionists and service professionals.
- Reduce customer waiting time.
- Manage walk-in customers and appointment bookings.
7. Quality Control
- Ensure consistent service quality across all salon services.
- Monitor stylists' work and customer feedback.
- Ensure compliance with salon hygiene and safety standards.
- Maintain the brand's professional image.
8. Reporting and Administration
- Prepare daily sales and staff performance reports.
- Monitor revenue, expenses, and service productivity.
- Report operational issues to the Salon Manager.
- Assist in implementing management policies and business strategies.
Key Skills Required
- Leadership and team management
- Customer relationship management
- Sales and target achievement
- Salon operations management
- Communication and problem-solving
- Staff training and development
- Inventory and stock management
- Knowledge of haircare and beauty services
Main Objective: To support the Salon Manager in achieving business targets, maintaining excellent customer satisfaction, improving staff productivity, and ensuring smooth day-to-day salon operations while maintaining Amjad Habib's brand standards.
Pay: ₹14,000.00 - ₹38,000.00 per month
Work Location: In person
📌 Assistant Salon Manager (Hyderabad)
🏢 Amjad Habib Premium Salon
📍 Hyderabad