Job Title: Customer Care Associate – Voice Process
Location: BTM 1st Stage, Near Silk Board, Bangalore
Job Type: Full-Time
Work Mode: Work From Office
Job Description
We are looking for Customer Care Associates to handle customer queries over voice calls and provide appropriate assistance.
Job Details
- Qualification: 12th Pass and Above
- Experience: Freshers and Experienced Candidates
- Languages: Hindi and English
- Age Range: 18–30 Years
- Salary: ₹19,000 – ₹21,000 per month
Roles & Responsibilities
- Handle customer queries through inbound and outbound calls.
- Provide accurate information and assistance.
- Maintain professional communication with customers.
- Update customer interaction details in the system.
- Follow process guidelines and maintain service quality.
Required Skills
- Positive communication skills in Hindi and English.
- Basic computer knowledge.
- Customer handling skills.
- Active listening and problem-solving abilities.