- Handle inbound and outbound customer interactions
- Deliver support via Voice, Chat, and Email
- Ensure quality, productivity, and performance standards
Key Responsibilities:
- Handle customer queries professionally
- Provide accurate information and issue resolution
- Maintain service quality and customer satisfaction
- Achieve productivity and performance targets
- Follow SOPs and compliance guidelines
- Coordinate with TL and Quality teams
Required Skills & Eligibility:
- Strong communication skills (English / Hindi)
- Graduate / Under-Graduate candidates
- Basic computer knowledge
- Fresher's & experienced candidates welcome
- Positive attitude and willingness to learn
Experience & Benefits:
- 0–3 years of experience
- In-hand Salary: ₹22,000 – ₹25,000
- Performance-based incentives
- Paid training & learning support
- Fast-track growth opportunities opportunities
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
📌 Escalation Desk - Day Shifts (Sahibzada Ajit Singh Nagar)
🏢 Lead Bridge Consulting
📍 Sahibzada Ajit Singh Nagar
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