- Make outbound calls to potential and existing customers.
- Handle customer inquiries and provide information about products and services.
- Generate leads and follow up with prospective customers.
- Coordinate with the sales team for customer requirements and order processing.
- Maintain customer data, call records, and follow-up details.
- Build and maintain good relationships with customers.
- Assist in achieving monthly sales targets.
- Prepare and share regular reports related to calls, leads, and sales activities.
- Handle customer complaints and coordinate with the concerned department for resolution.
Required Skills:
- Good communication and interpersonal skills.
- Basic knowledge of MS Excel and computer applications.
- Good convincing and negotiation skills.
- Ability to handle customers professionally over the phone.
- Ability to work in a target-oriented environment.
Qualification:
Graduate / Undergraduate with valuable communication skills.
Freshers with good communication and customer-handling skills are welcome to apply.